Service Advisor Profile Test for Applicants

The Service Advisor Profile Test for applicants helps identify candidates who will deliver top customer service in a fast-paced setting. It measures five traits:

Interpersonal Skills: Connects well with customers and teammates

Attention to Detail: Spots small issues before they become big problems

Flexibility: Adapts quickly to changing priorities and customer needs

Reliability: Shows up, follows through, and stays accountable

Helping Disposition: Genuinely enjoys solving customer concerns

What the Score Report Shows

The score report makes it easy to identify top applicants. It shows their strengths and potential red flags, including:

Color-coded bars display performance in key skills

Scores are benchmarked against other job applicants

Summary to help you compare applicants side by side

Easy-to-follow layout quickly reveals top candidate matches

Why Use This Test for Service Advisor Applicants

Customer experience is everything, and your advisors are on the front lines.

The Service Advisor Profile Test helps you hire applicants who aren’t just “qualified,” they are wired for the job.

With EmployTest, you get:

A tailored assessment designed for service advisor roles

Highlights key soft skills: patience, flexibility, helpfulness

A way to spot red flags early…before the interview

Follow up interview questions, based on their score

What type of jobs can this be used for?

The Service Advisor Profile is used with any job where an employee is making recommendations to the customer. This includes home services (electrician, HVAC) or automotive services (repairs, accessories, tires) and more.

How long does this Service Profile take?

The test takes around 20 minutes to complete and it can be taken on a mobile device or computer. Results are available immediately after the applicant completes the test.

How much does this cost?

Pricing is simple and flexible as your needs change. Each test completed uses one test credit. (See pricing for credits )

Can I get a free sample before I purchase?

Yes, just visit Try for Free to provide your information and we’ll send a free sample of the test you request.

How it Works