Admin/Office Support
Customer Service
Call Center
Account Executives
Customer Service Aptitude Tests
You can send your reps to training classes. You can have them role play. They can practice scripts. But if your goal is providing great customer service, isn’t it easier just to hire the applicants who already have excellent customer service skills?
- Team Player
- Flexibility
- Helping Disposition
- Stress Management
- Conscientiousness

Multiple Choice

Basic to Intermediate

20 Minutes
