Probable causes of poor written communication skills in your office
Is your company losing valuable customers due to your employees having poor written communication skills? No matter how seemingly small the written work is, poor communication skills will ruin the productivity of your office. From atrociously written emails, to blog posts riddled with errors, you need employees who have a proper grasp on the English language and how to utilize it effectively within your company.
Implementing a Grammar and Spelling Test into your hiring process, along with being thorough with your questions in interviews, can aid you in quickly identifying who will not meet your company’s expectations. Here are some probable causes for poor written communication skills:
- Lack of training: Perhaps these individuals simply do not know how to use grammar correctly or effectively get their point across through the written word. To combat this for your current employees, try holding training sessions or lectures to teach some of the basics that they might not know about.
- Lack of motivation: Sloppiness in written communication can also be a sign that employees are not motivated to do their job well. They may not feel like they are challenged enough, or more often, are displaying a general laziness that impedes their success. If the latter, you may want to hire a new employee that will boost your company’s success, not hinder it.
- Lack of good management: Another probable cause is that your management possesses bad written communication skills, which could lead to their employees developing poor skills as a result, or simply suffering from their mistakes. Offering training courses or speaking privately with these managers may alleviate the problematic situation.
If you want to avoid hiring individuals with poor written communication skills, contact EmployTest today to see how we can help!