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Microsoft Outlook Tests for Applicants

Outlook is the cornerstone of communication for employees using Microsoft Office. Its main function is to send and receive emails, facilitating basic communication between coworkers and customers.

Outlook offers a powerful calendar tool that helps users manage their schedules and appointments. If your new employees don’t know how to use Outlook, then it will create issues as they communicate with co-workers and customers.

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Admin Support
Sales/Customer Service
Accounting and Finance


Interactive Outlook tasks that simulate the Outlook program


Basic, Intermediate, & Advanced


20-25 minutes (estimated)

Why to use Microsoft Outlook tests

When an employee is unfamiliar with Microsoft Outlook, they may encounter problems when working with their team.

Communication problems: Email is crucial for communication in most workplaces. If an employee has trouble using Outlook, they may struggle to send, receive, or sort emails.

Issues with scheduling and attending meetings: Outlook’s calendar feature is commonly used to plan meetings, appointments, and events. If an employee can’t use this feature effectively, they may miss essential meetings or find it challenging to align their schedule with coworkers.

Trouble managing contacts: Outlook has a contact management feature that helps users store and organize contact information. An employee who can’t use this feature might have difficulties finding the contact details they need, causing delays in communication or even the loss of potential business opportunities.

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How our Microsoft Outlook tests help

Our Microsoft Outlook tests measure job applicants on the most common uses of Word. The tests cover everything from basic to intermediate skills.

The Outlook questions require the user to perform the desired task in a simulated Outlook screen. The user answers questions using the toolbars, shortcut keys, or menus, whichever method they know best, where applicable.

The tests are available in Word 365 (2019), 2016, and earlier versions. The test taker doesn’t need Outlook installed on their computer. Our tests work in a regular web browser (Chrome, Edge, Safari, Firefox).

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Outlook Test Topics & Reports

  • Calendar
  • Contacts
  • Email
  • Tools

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Avoiding bias

Using pre-employment tests, such as the Microsoft Word test, is one way to avoid bias in the hiring process. Bias can be conscious or unconscious and recruiters may not be aware that they have them.

Using research-based, validated pre-hire tests reduces bias that may come from work or educational experience.

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