Our customer service and sales pre-hire assessment is designed to spot top performers for jobs that are a mix of sales and customer support.
It’s a fast, reliable way to identify applicants who can communicate, stay motivated, and close the loop with customers.
This Customer Service Success & Sales Profile measures key qualities that matter on the job:
The report uses a color-coded gauge which shows applicants’ low, moderate, or strong alignment with success traits. A percentile bar compares their results to other test takers.
Each score reflects performance across four traits: Achievement Orientation, Conscientiousness, Sales-Customer Focus, and Service Orientation.
This customer service and sales pre-employment test helps:
This pinpoints whether applicants have the mindset and personality to handle tough service situations, while also hitting sales goals.
Use the customer service and sales pre-hire assessment test to:
What is the customer service and sales test for employment composed of?
This test includes personality-based questions that measure service orientation, motivation, sales-customer focus, and conscientiousness. It’s a quick way to screen applicants using a trusted customer service and sales test for employment.
Who should take this test?
This assessment is ideal for applicants applying to retail, call centers, inside sales, support roles, or any position that blends customer interaction with selling responsibilities.
How much does this cost?
Pricing is simple and flexible as your needs change. Each test completed uses one test credit. (See pricing for credits)
Can I get a free sample before I purchase?
Yes, just visit Try for Free to provide your information and we’ll send a free sample of the test you request.
