Basic Computer Skills Assessment

Don’t assume all job applicants have the required computer skills. Even with a generation of digital “natives”, not everyone will have the same skills. Many lack basic abilities, causing increased training costs, lost productivity, added IT work, and higher turnover rates. These issues, including security risks, can negatively affect your organization’s profits.

Topics, depending on the test:

Using a mouse
Basic navigation
Passwords
Windows operating system

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TARGET JOBS

Admin/office support staff
Healthcare
Warehouse/industrial
(Many other jobs)

QUESTION TYPE

Simulation of computer tasks, with a few multiple choice.

DIFFICULTY

Beginner and Intermediate

ADMINISTRATION TIME

15-20 minutes (estimated)

About Basic Computer Literacy

Most job positions don’t require an extremely high level of tech knowledge, but the ability to do beginner level tasks (email attachments, enter a password correctly) should be found in the applicants you’re considering.

Studies have shown that almost a third of the American workforce have limited or little technical skills. What does this mean for your organization if your new hires aren’t technologically proficient?

Increased training costs or new hires not making it through training.
Loss of productivity.
More work for your IT staff , such as “How do I restart the computer?”
Increased turnover rates, which starts the hiring cycle all over again.

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Computer Skills Tests Versions

General Computer Literacy Test

Calendar
Windows
File management
Basic Outlook email
Web pages

View Sample General Computer Literacy Report

Basic Computer Literacy Test

Using a mouse
Password
Basic typing
Windows

View Sample Basic Computer Literacy Report

Windows 10 Operating System Test

Manage desktop
File management
System management
Tools

View Sample Windows 10 Report

How are these computer skills tests scored?

Our system instantly emails the score report when the test is finished. The test taker does not receive or view the results. The reports are highly detailed and cover the below topics:

Percent of Correct Answers (80%, 50%, 100%, etc)
Skill Level: Beginning, Intermediate, or Advanced
Correct/Incorrect for each question
Time taken per question and more

How Our Basic Computer Skills Tests Help to Avoid Bias

Using pre-employment tests, such as our computer literacy test, is one way to avoid bias in the hiring process. Bias can be conscious or unconscious and recruiters may not be aware that they have them.

But using research-based, validated pre-hire tests reduces bias that may come from work or educational experience.

All of our tests follow the guidelines of the EEOC and US Department of Labor’s Uniform Guidelines on Employee Selection.

How do applicants take the computer skills test?

The applicant will receive an emailed test invitation. They will click on a link in that email to start the test on their computer.

The test will begin in their web browser (Chrome, Edge, Firefox, or Safari) and they don’t need to download or install anything.

After the test is completed, the screen closes and our system emails the score report to the test administrator. The applicant does not see the score.

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