The Account Representative Skills Test spots the applicants who not only talk a good game, but also back it up with skills that build trust, hit targets, and confidently represent your company.
Whether you’re hiring for inside sales or client-facing outside roles, this test reveals who has the personality, drive, and attention to detail to keep accounts happy and business growing.
Understanding candidate performance can help prevent the cost of poor customer service by ensuring you hire reps with the right skills and attitude. To further improve screening accuracy, explore how attention to detail testing enhances hiring.
Overall Summary
Quick look at how the applicant stacks up across all six traits, with clear indicators of job-readiness.
Trait-by-Trait Ratings
Each trait is rated separately so you know the detailed picture of ability.
Time per Question
Check how quickly and confidently they moved through the test: slow, rushed, or just right.
Follow-up Interview Questions
Suggested questions based on their score for each workplace trait.
Resumes can’t fully show attitude, coachability, or resilience. But your best reps show up with energy, listen well, and stay on task when others burn out.
Similar to the Microsoft Office Skills Test for Employment, this assessment helps you measure key skills beyond what’s listed on a resume. To understand how hiring the right people affects customer retention, learn how poor service impacts business costs.
Use this test to:
What is the Account Representative Skills Test?
The account representative test is a short, job-focused test that the measures mindset and soft skills needed to succeed in sales or account management roles. It’s ideal for client-facing, retention, and inside sales positions.
What makes this test different from other personality tests?
The account representative test doesn’t just ask generic personality questions. Instead, it focuses on traits proven to impact job performance in customer-driven roles.
How much does this cost?
Pricing is simple and flexible as your needs change. Each test completed uses one test credit. (See pricing for credits)
Can I get a free sample before I purchase?
Yes, just visit Try for Free to provide your information and we’ll send a free sample of the test you request.
